Shipping Policy
At RYN, we believe getting your wellness essentials should be simple, affordable, and fast. We offer same-day order processing, complimentary U.S. shipping on qualifying orders, and international shipping to eligible destinations.
U.S. Shipping Rates
We offer the following shipping options within the contiguous United States:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping ($49+ orders) | FREE | 3–5 business days |
| Standard Shipping (under $49) | $5.95 | 3–5 business days |
| Express Shipping | $9.95 | Approximately 2 business days |
Free standard shipping applies to orders of $49 or more after discounts and before taxes and shipping charges.
Shipping rates for Alaska, Hawaii, and U.S. territories are calculated at checkout.
Order Processing
We offer same-day shipping on eligible in-stock orders placed before 4:00 PM Mountain Time, Monday through Friday, excluding holidays.
Orders placed after the cutoff, on weekends, or on holidays will ship the next business day.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Processing times may be extended during periods of unusually high order volume or when additional order verification is required.
Delivery Times
Standard U.S. shipping typically takes 3–5 business days after shipment. Express shipping typically takes approximately 2 business days after shipment.
Delivery times are estimates, not guarantees. Actual arrival dates may vary depending on your location, the shipping carrier, weather, holidays, or other circumstances outside our control.
International Shipping
RYN ships internationally to eligible countries and regions.
International shipping rates, available delivery methods, and estimated transit times are calculated at checkout.
International deliveries may require additional time for customs clearance. Availability of shipping services can vary by destination and product.
Customs, Duties & Import Taxes
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.
Any applicable charges not collected at checkout are the customer's responsibility, unless otherwise stated during checkout.
Customers are responsible for ensuring that the products they purchase are permitted for import into their destination country.
Lost, Damaged or Missing Packages
If your order arrives damaged, contains incorrect items, or appears to be lost in transit, please contact us at help@rynlabs.com as soon as possible.
For damaged or incorrect orders, please include your order number and photos of the issue, if available.
For missing packages, we'll review the tracking information and work with the shipping carrier to investigate.
Once the issue is confirmed, we'll arrange a replacement or refund based on your preference, at no additional cost.
Incorrect Shipping Addresses
Please double-check your shipping information before placing your order.
If you notice an incorrect address, contact us immediately at help@rynlabs.com. We'll do our best to update the address before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.
Contact Us
If you have any questions about shipping, delivery, or an existing order, we're happy to help.
Email: help@rynlabs.com
Website: rynlabs.com